Case Study | Federal Government

Historic Investment Was Creating New Opportunities. The Challenge Was Access.

Expanding small business participation required more than communicating opportunities. It required strengthening the ecosystem surrounding those opportunities.

Client Snapshot

Client: Federal Transportation Agency
Sector: Federal Government
Focus: Small Business Access & Organizational Capacity

Sector
Federal Government
Scope
Research + Strategic Planning
Scope
Program Development + Implementation
Focus
Small Business Access
At a Glance

A research engagement that expanded into a multi-year strategic partnership.

KRJC partnered with a federal transportation agency to research barriers affecting Small Business Enterprise (SBE) participation, identify best practices, develop actionable strategies, and support initiatives designed to expand small business access to transportation contracting and emerging-market opportunities. KRJC deployed a multidisciplinary engagement team, scaling resources as the engagement expanded from research into strategic planning, program development, technical assistance, and implementation support.

2 Phases

Engagement Structure

Research evolved into strategic planning and implementation support.

Multi-Year

Engagement

Research, strategy development, program design, and implementation.

20+

Deliverables

Research, planning, communications, program development, and implementation resources.

Scalable

Team Model

Multidisciplinary resources allocated across concurrent workstreams as the engagement evolved.

What the Research Revealed

Strengthening the ecosystem, not just communicating opportunities.

Significant federal investment in transportation and infrastructure was creating new contracting, technology, workforce, and entrepreneurship opportunities across traditional and emerging markets. Research and stakeholder engagement identified opportunities across several interconnected areas.

  • Data & Performance Visibility. Data collection and performance visibility across programs.
  • Awareness & Access. Small business awareness of, and access to, available opportunities.
  • Program Coordination. Coordination across programs and strategic communications.
  • Capital & Bonding. Access to capital, bonding, and business-development resources.
  • Support Network Capacity. Capacity within the small business support network and cross-sector partnerships.
  • Emerging Markets. Preparation for emerging transportation markets.
KRJC’s Approach

The right expertise. The right resources. At the right stage.

Rather than relying on a fixed delivery team, KRJC allocated team members, consultants, and specialized expertise according to the requirements of individual workstreams, giving the client access to the capabilities needed at each stage while KRJC managed multiple workstreams simultaneously.

Phase I

Research & Discovery

Examined small business participation across the transportation ecosystem, evaluated existing resources, and identified barriers and opportunities, culminating in a 75+ page report of findings and recommendations.

Phase II

Strategy & Implementation Support

Deployed additional resources across project management, strategic communications, organizational and program capacity, small business program assessment, emerging markets, and ecosystem development.

From Strategy to Implementation

From concept to an alpha pilot program.

One significant initiative focused on preparing entrepreneurs and established small businesses for opportunities in emerging transportation markets. KRJC assembled the expertise required to move the initiative from concept through curriculum development and into an alpha pilot program, including curriculum design, emerging-market research, stakeholder engagement, pilot implementation, participant feedback, and post-pilot recommendations.

Results & Impact

Breadth of capability, demonstrated at scale.

75+ Page Research Report

A comprehensive research and strategic recommendations report incorporating internal, industry, and small business perspectives.

Strategic Communications & Outreach

Communications and outreach strategies supporting small business awareness and program coordination.

Access-to-Capital & Bonding Strategies

Strategies addressing capital, bonding, and business-development resource gaps.

Entrepreneurship Curriculum & Pilot Program

An emerging-markets curriculum built and tested through an alpha pilot program.

The Bigger Impact

Assemble, deploy, coordinate, and scale.

The engagement demonstrated both the breadth of KRJC’s consulting capabilities and its ability to assemble, deploy, coordinate, and scale multidisciplinary resources for complex engagements.

Research→ Insight→ Strategy→ Program Design→ Implementation Support
About KRJ Consulting

Helping people. Adding value. Making a difference.

KRJC helps public- and private-sector organizations solve complex challenges, strengthen organizational performance, and move strategy into action. KRJC uses a flexible delivery model, assembling teams around the requirements of each engagement, with team members, consultants, facilitators, and specialized expertise allocated based on the scope, complexity, and capabilities required.

Talk With KRJ Consulting
Identifying details in this case study have been removed or generalized throughout to protect client confidentiality.